Ergonomic design | The phone offers an easy-to-use interface and provides a traditional telephony-like user experience |
Graphical display | The 800Â 480, 24-bit color, 5-in. WVGA display provides scrollable access to calling features and text-based XML applications |
Video |  720p HD video (encode and decode)  H.264 and Cisco Application Visibility and Control (AVC) |
Handset | Â The handset is a standard wideband-capable audio handset (connects through an RJ-9 port) Â The standard coiled cord has a custom end for concealed cable routing beneath the phone (cord length is approximately 21 in. [55 cm] coiled and up to 72 in. (183 cm) extended) Â The handset is hearing aid compatible (HAC) and meets Federal Communications Commission (FCC) loudness requirements for the Americans with Disabilities Act (ADA). You can achieve Section 508 loudness requirements by using industry-standard inline handset amplifiers such as Walker Equipment W-10 or CE-100 amplifiers. The dial pad is also ADA-compliant |
Speakerphone | Â The full-duplex speakerphone gives you flexibility in placing and receiving calls with hands-free. For added security, the audible dual-tone multifrequency (DTMF) tones are masked when the speakerphone mode is used. |
Analog headset | The analog headset jack is a standard wideband-capable RJ-9 audio port |
AUX port | You can use an auxiliary port to support electronic hookswitch control with a third-party headset connected to it |
External audio ports | The phone has a 3.5-mm stereo line in/out jack (for optional external headset, speakers, or headphones) |
USB | Two USB ports enhance the usability of call handling by enabling wired or wireless headsets, in addition to providing charging capability to mobile devices such as smartphones or tablets A side USB port provides up to 500mA power output at 5V or 2.5W A back USB (in yellow) port provides 500mA power output and is upgradable to support up to 2.1A power output at 5V or 10.5W |
Ethernet switch | An internal 2-port Cisco Ethernet switch allows for a direct connection to a 10/100/1000BASE-T Ethernet network (IEEE 802.3i/802.3u/802.3ab) through an RJ-45 interface with single LAN connectivity for both the phone and a co-located PC The system administrator can designate separate VLANs (IEEE 802.1Q) for the PC and phone, providing improved security and reliability of voice and data traffic |
Bluetooth | The phone offers Bluetooth Enhanced Data Rate (EDR) Class 1 technology (up to 66-ft [20m] range) Hands-Free Profile (HFP) is supported for untethered headset connections and voice communications Phone Book Access Profile (PBAP) is supported for phone book object exchange between devices |
Wi-Fi client | As an alternative to wired Ethernet, the 8865 supports a Wi-Fi radio with integrated antenna enabling connectivity to a Wi-Fi access-point infrastructure, thereby saving on the labor costs of pulling Ethernet cables to every work location. Complete Wi-Fi specifications are included in Table 3 later in this document |
Keys |  The phone has the following keys:   Line keys   Soft keys   Back and release keys   Four-way navigation and select keys   Hold/Resume, Transfer, and Conference keys   Messaging, Application, and Directory keys   Standard keypad   Volume-control toggle key   Speakerphone, Headset, and Mute keys |
Backlit indicator | The phone supports backlit indicators for the audio path keys (Handset, Headset, and Speakerphone), select key, line keys, and message waiting |
Replaceable bezel | The phone includes a black bezel; an optional silver bezel is also orderable separately |
Dual-position foot stand | The display is easy-to-view and the buttons and keys are easy-to-use. The two-position foot stand supports viewing angles of 35 and 50 degrees; you can remove the foot stand for wall mounting, with mounting holes located on the base of the phone |
Wall-mountable | You can install the phone on a wall using an optional wall-mount kit (orderable separately) |
Key expansion module (KEM) | The phone supports up to three KEMs to expand from 5- to 113-line buttons. You have the convenience of many speed dials or programmable features |
Physical security | Â The phone is compatible with the Kensington Security Slot (K-Slot) antitheft system |
 IEEE Power over Ethernet (PoE) | IEEE Power over Ethernet class 4. The phone is compatible with IEEE 802.3af, 802.3at and UPOE switchblades and supports both Cisco Discovery Protocol and Link Layer Discovery Protocol – Power over Ethernet (LLDP-PoE) |
Cisco IP Phone Power Cube 4 | Â This optional power cube is used as an AC-to-DC (48V) power supply for non-PoE deployments. Use of the power cube 4 also requires the use of one of the corresponding AC country cords |
Cisco Power Injector | 8865 is compatible with Cisco Aironet Power Injector AIRPWRINJ6=, which can provide an alternative POE solution when the LAN switch doesn’t support POE and the customer mandates one RJ45 cable to the table strategy. |
Cisco Unified Communications Manager | Â 8.5.1 (non-secured mode only) Â 8.6.2 Â 9.1.2 Â 10.5.2 Â 11.0 and later |
Cisco Unified Communications Manager Express (Unified CME) | Â Planned to be supported in 11.5 |
Cisco Business Edition 6000 (BE 6000) | 8.6.2 9.1.2 10.5.2 11.0 and later |
Cisco Hosted Collaboration Solution (HCS) | Cisco Hosted Collaboration Solution (HCS) |
Audio codec support | G.711 a-law and mu-law, G.722, G.729a, Internet Low Bitrate Codec (iLBC), and Internet Speech Audio Codec (iSAC) |
Key call features support |  + Dialing  Abbreviated dialing  Adjustable ring tones and volume levels  Adjustable display brightness  Agent greeting  Application launch pad  Auto-answer  Auto-detection of headset  cBarge  Busy Lamp Field (BLF)  BLF Pickup  BLF speed dial  Callback  Call forward  Call forward notification  Call filter  Call history lists  Call park  Call pickup  Call timer  Call waiting  Call chaperone  Caller ID  Corporate directory  Conference, including traditional Join feature  Cross Cluster Extension Mobility (EMCC)  Direct transfer  Extension mobility  Fast-dial service  Forced access codes and client matter codes  Group call pickup  Hold  Intercom  Immediate divert  Malicious-caller ID  Message-waiting indicator (MWI)  Meet-me conference  Mobility  Music on hold (MoH)  Mute  Network profiles (automatic)  On- and off-network distinctive ringing  Personal directory  PickUp  Predialing before sending  Privacy  Private Line Automated Ringdown (PLAR)  Redial  Ring tone per line appearance  Service URL  Shared line  Silent monitoring and recording  Speed dial  Time and date display  Transfer  Uniform Resource Identifier (URI) dialing  Visual Voicemail  Voicemail  Whisper coaching |
Mobility and remote access | You can deploy the phones remotely with the following two options: You can have your phone remotely registered to the on-premises network through a built-in VPN client if the administrator has provisioned this VPN feature You also can directly connect to the on-premises network without a VPN through Cisco Expressway if you are provided with log-in credentials. Contact your system administrator |
Electronic hookswitch | You can control the hookswitch electronically with a third-party headset connected to either the USB or auxiliary port, or directly paired with the phone through Bluetooth |
Cisco Intelligent Proximity | Audio path moving sends audio through the phone for a mobile device-connected call Call-history synchronization allows you to view placed and missed calls of your mobile device from the 8865 Contact synchronization allows you to synchronize the contact objects from your mobile device to your 8865 |
Quality-of-service (QoS) options | The phone supports Cisco Discovery Protocol and 802.1Q/p standards, and you can configure it with an 801.1Q VLAN header containing the VLAN ID overrides configured by the Admin VLAN ID |
Network features |  Session Initiation Protocol (SIP) for signaling  Session Description Protocol (SDP)  IPv4 and IPv6  User Datagram Protocol (UDP) (used only for Real-Time Transport Protocol [RTP] streams)  Dynamic Host Configuration Protocol (DHCP) client or static configuration  Gratuitous Address Resolution Protocol (GARP)  Domain Name System (DNS)  Trivial File Transfer Protocol (TFTP)  Secure HTTP (HTTPS)  VLAN  Real-Time Transport Protocol (RTP)  Real-Time Control Protocol (RTCP)  Cisco Peer-to-Peer Distribution Protocol (PPDP)  Cisco Discovery Protocol  LLDP (including LLDPMedia Endpoint Discovery [LLDP-MED])  Switch speed auto-negotiation |
Security features |  Secure boot  Secure credential storage  Device authentication  Configuration file authentication and encryption  Image authentication  Random bit generation  Hardware cryptographic acceleration  Certificate Authority Proxy Function (CAPF)  Manufacturer-Installed Certificates (MIC)  Locally Significant Certificates (LSC)  Ethernet 802.1x supplicant options: Extensible Authentication Protocol-Flexible Authentication via Secure Tunneling (EAP-FAST) and Extensible Authentication Protocol-Transport Layer Security (EAP-TLS)  Signaling Authentication and encryption using TLS  Media authentication and encryption using SRTP  HTTPS for client and server  Secure Shell (SSH) Protocol server  Secure Sockets Layer (SSL)-based VPN client |
Physical dimensions (HÂ WÂ D) | 9.01 x 10.13 x 3.87 in. (228.78 x 257.34 x 98.39 mm) (excluding foot stand) |
Weight | 2.97 lb (1.35 kg) |
Phone-casing composition | Polycarbonate acrylonitrile butadiene styrene (ABS) textured plastic; Cosmetic class A |
Operating temperature | 32 to 104F (0 to 40C) |
Nonoperating temperature shock | 14 to 140F (-10 to 60C) |
Humidity |  Operating 10 to 90%, noncondensing  Nonoperating 10 to 95%, noncondensing |
Language support | Â Arabic (Arabic Area) Â Bulgarian (Bulgaria) Â Catalan (Spain) Â Chinese (China) Â Chinese (Hong Kong) Â Chinese (Taiwan) Â Croatian (Croatia) Â Czech (Czech Republic) Â Danish (Denmark) Â Dutch (Netherlands) Â English (United Kingdom) Â Estonian (Estonia) Â French (Canada) Â French (France) Â Finnish (Finland) Â German (Germany) Â Greek (Greece) Â Hebrew (Israel) Â Hungarian (Hungary) Â Italian (Italy) Â Japanese (Japan) Â Latvian (Latvia) Â Lithuanian (Lithuania) Â Korean (Korea Republic) Â Norwegian (Norway) Â Polish (Poland) Â Portuguese (Portugal) Â Portuguese (Brazil) Â Romanian (Romania) Â Russian (Russian Federation) Â Spanish (Columbia) Â Spanish (Spain) Â Slovak (Slovakia) Â Swedish (Sweden) Â Serbian (Republic of Serbia) Â Serbian (Republic of Montenegro) Â Slovenian (Slovenia) Â Thai (Thailand) Â Turkish (Turkey) |
Certification and compliance |  Regulatory compliance   CE Markings per directives 2004/108/EC and 2006/95/EC  Safety   UL 60950 Second Edition   CAN/CSA-C22.2 No. 60950 Second Edition   EN 60950 Second Edition (including A11 and A12)   IEC 60950 Second Edition (including A11 and A12)   AS/NZS 60950   GB4943  EMC – Emissions   47CFR Part 15 (CFR 47) Class B   AS/NZS CISPR22 Class B   CISPR22: 2005 w/Amendment 1: 2005 Class B   EN55022: 2006 w/Amendment 1: 2007 Class B   ICES003 Class B   VCCI Class B   EN61000-3-2   EN61000-3-3   KN22 Class B  EMC – Immunity   EN55024   CISPR24   EN60601-1-2   KN24   Armadillo Light  Telecom   FCC Part 68 HAC   CS-03-HAC   AS/ACIF S004   AS/ACIF S040   NZ PTC 220   Industry Standards: TIA 810 and TIA 920   Industry Standards: IEEE 802.3 Ethernet, IEEE 802.3af and 802.3at   Korea (RRA Public Notification 2010-36, Nov. 1, 2010)   Korea (RRA Announce 2011-2, Feb. 28, 2011)  Radio   FCC Part 15.247 (CFR 47)   FCC Part 2.1093 (BT RF Exposure TR)   RSS-102 (BT RF Exposure TR)   RSS-210   EN 300.328   EN50385 (BT RF Exposure TR)   EN 301-489-1   EN 301-489-17   EN 301-893   NCC LP0002   Korea (RRL No. 2006-128, RRL No. 2006-129)  Japan Bluetooth GFSK/EDR |